Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 1/19/2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Recording data and metadata
- Payment information (processed securely through third-party providers)
- Communication data when you contact our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- End-to-end encryption for stored recordings
- TLS encryption for data in transit
- Regular security audits and updates
- Access controls and authentication
Free tier users store recordings locally on their devices. Professional tier users can choose storage providers (Local, Scrvio Cloud, or Private Cloud).
4. Data Sharing
We do not sell your personal information. We may share your information only:
- With your explicit consent
- To comply with legal obligations
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer (merger, acquisition, etc.)
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this privacy policy, please contact us at privacy@scrvio.com.